Guests consistently praise the hotel's excellent location, noting its proximity to the train station and ease of access to the main part of town. Reviewers highlight the friendly, helpful, and accommodating staff, with Sanjiv mentioning that the "hospitality of the staff and the cleanliness was the same" despite management changes. Cleanliness is frequently commended, and guests appreciate the good price and the convenience of a small lift for upstairs rooms. Jacqui found the stay "very comfortable," enjoying a complimentary apple and the polite check-in experience. Gregory also noted the "Great location, good price, close to the train station." Breakfast, including options at the adjacent bakery, is described as good. Overall, guests report a highly positive and convenient experience.