Guests consistently praise the exceptional service and friendliness of the staff, describing them as "super nice and friendly" (Slobodan) and "wonderful, helpful and kind" (Gunilla). The hotel's cleanliness and excellent condition are highlighted, with reviewers noting that the hotel is "so clean and lovely" (Martin) and rooms are "spotless clean, spacious" (Martin, Gunilla). The dining experience receives high marks, with an "amazing" breakfast buffet offering "everything you want" (Martin) and delicious food in the restaurant. Guests also enjoyed the "wonderful" pool and garden areas, the "calm and nice spa area" (Gunilla), and comfortable, well-equipped rooms. The overall experience is overwhelmingly positive, with guests calling it an "amazing hotel" (Martin) and expressing a strong desire to return.