Guests consistently praise the hotel's exceptional breakfast, described as "amazing" and "excellent" with "many options to choose from" (Mary, Andrei, Mihajlo). The staff are highlighted for being "extremely helpful and friendly" and "kind and polite" (Mary, Andrei). Rooms are noted for being "huge and comfortable" (Mary) and "spacious" with "very good beds" (Mihajlo), while the overall cleanliness of the hotel, including the "bathroom, room, dining area," is commendable (Andrei). The hotel's prime location is also a significant advantage, being "very walkable and safe" (Mary) and close to a subway station, with some rooms offering "a nice view to the park" (Andrei). Guests also appreciate the "very good internet" connection (Andrei, Mihajlo).