Guests consistently praise the exceptional quality and comfort offered at this establishment. Rangani described their room as "very comfortable and cozy," a sentiment echoed by Tarasuk who highlighted the "beautiful room, fireplace, big TV, nice jacuzzi, nice shower, good breakfast, lots of parking." Attention to detail is a recurring theme, with Tarasuk noting "robes, slippers, bath salts & makeup removers, magnifying mirror!" and "nice linen. Coffee, water, hot chocolate." Alison found the staff "polite and friendly" and the room "very spacious," appreciating thoughtful touches like "breakfast delivered to the room and the fireplace." Gerda enjoyed the convenient location "Closeby Clifton Hill where all the excitement is." Sasha enthusiastically declared it "better than most 5 star hotel" and plans to return.