Guests consistently highlight the exceptional service and hospitality provided by the hotel. Richard shared his gratitude for the owner's assistance with car trouble, noting, "Owner very helpful." Catherine praised the "Friendly staff" and enjoyed a "complimentary upgrade." The hotel is also commended for its value, with Simone mentioning "Good value" and Catherine finding it "great value for the price." Comfort and cleanliness are also strong points, as Das experienced "Comfortable and bed and linen, towels etc were clean." Justin appreciated the "Good size room, and access." The central location and well-maintained facilities, like the pool, further enhance the guest experience.