Guests consistently praise the hotel's exceptional staff, with reviewers like Nasu highlighting their "amazing" service, noting how they "made sandwiches for us to take to the airport" for early departures. The hotel's location is a significant advantage, offering "easy access to the airport" as Andre points out, and a convenient "10 minutes from the airport" according to Simon, while still providing a serene escape with its "cozy pool and the small river." Rooms are described as comfortable with "luxurious bed in big room" by Johan, and the on-site restaurant impresses with "excellent curries" and similarly "amazing staff." Overall, guests find it a "pleasant and convenient start and finish to our holiday" and a "good value airport stay over."