Guests consistently praise the hotel's exceptional facilities, particularly its "amazing" and "beautiful" pools. Yahya highlights the pool and beach as standout features. Inshaaf echoes this sentiment, stating the "facilities are top notch." Sanruethai describes the hotel as "very clean" and mentions a "beautiful pool" alongside "huge" rooms with incredibly "comfortable beds." Neil found the bathroom amenities to be a highlight, noting the "gorgeous" scent of the gels and moisturiser. Anne also appreciated the "beautiful pool" and the rooms. The Jetty bar also received a positive mention for its pleasant atmosphere.