Guests frequently praised the hotel's friendly and helpful staff, with many highlighting their positive interactions at reception. The convenient location, close to metro stations, was also a recurring strength, making it easy to access the city. Accommodations were often described as clean and comfortable, with some appreciating the provision of kitchen facilities and spaciousness.
However, some guests noted areas for improvement. Concerns were raised regarding the condition of some rooms, with mentions of dated decor and uncomfortable furniture. Issues with amenities, such as the lack of air conditioning in bedrooms, insufficient towels, and charges for items like coffee and tea, were also reported. Additionally, some found the bathrooms to be humid or lacked adequate ventilation, and noise transfer between apartments was a minor concern for a few.