This exquisite hotel consistently delights guests with its exceptional staff, described by Kristaps as making the hotel "so special." Mary echoes this sentiment, calling the staff "great," and Kaltoum highlights the "friendly stuff." Sandy further commends the "amazing staff," alongside a "beautiful hotel, excellent food, great location." Cattleya's experience was "perfect from start to finish," with the team going above and beyond, offering a "warm welcome" and "thoughtful and special" details, resulting in "love, love, love." The overall impression is one of elegance, welcoming warmth, and a truly memorable, spoiled experience.