Guests consistently praise the hotel's excellent location, often highlighting its proximity to the beach, pier, and dining and shopping areas. Many reviewers found the hotel to be comfortable and welcoming, with specific positive mentions of the staff's friendliness and helpfulness, as well as the cleanliness and overall upscale feel of the rooms. Amenities like rainshowers and robes were also appreciated.
However, several guests noted concerns regarding the parking fees, describing them as quite high for hotel guests, especially with valet-only access. Some minor issues were also mentioned, such as pillows being too firm or certain furniture showing wear. A few reviewers also expressed a desire for complimentary morning coffee.