Guests consistently praise the hotel for its cleanliness and the quality of its rooms, frequently describing them as very nice, spacious, and well-equipped, often featuring full kitchens and convenient amenities like swivel TVs. The staff is frequently highlighted as wonderful, friendly, and welcoming, contributing to a positive overall experience. Many reviewers also enjoyed the excellent breakfast offerings and the hotel's convenient downtown location.
A recurring concern among guests is the parking situation. The hotel exclusively offers valet parking, which is sometimes perceived as inconvenient and an unexpected charge, especially for those accustomed to self-parking. While the downtown location is a positive for accessibility, it limits street parking options, leading some guests to seek alternative parking arrangements.
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