Guests frequently praise the hotel's exceptional quality, with many highlighting its perfect ambiance, outstanding staff, and elegant facilities. The location is often described as spectacular, offering a great base for exploring the surrounding region. Dining experiences are generally well-received, particularly in certain restaurants, and the availability of activities like golf, cycling, and spa treatments adds to the appeal for those seeking relaxation or recreation. However, some guests have encountered specific issues. Concerns have been raised regarding the quality of linens and mattresses, with one reviewer noting a lack of a bathroom door and ventilation problems in their room. Additionally, a persistent sewage smell in one room was a notable disappointment, and administrative issues, such as unresolved invoicing requests and impolite staff interactions, have also been reported, impacting the overall service perception for some visitors.