Guests frequently praised the hotel for its cleanliness, comfortable rooms, and convenient location, particularly for those walking the Camino. Many appreciated the friendly and helpful staff, and some highlighted enjoyable aspects like delicious homemade breakfast items and the ability to store bicycles securely.
However, a significant concern for several visitors was the convoluted check-in process, which often involved confusion about where to collect keys and access their rooms, leading to considerable delays and frustration. Some reviews also noted issues with room maintenance, such as leaky taps and insufficient heating, and noise disturbances from animals within the building were mentioned.