Guests consistently praise the hotel for its stunning views and serene, peaceful atmosphere. The location offers a beautiful vantage point, and many found the rooms to be clean, comfortable, and well-appointed. The reception and staff are frequently described as friendly, helpful, and attentive, contributing to a welcoming and enjoyable stay. The proximity to local attractions, like Romanesque churches, was also noted as a positive.
However, a recurring concern is the accessibility of the property. The road leading to the hotel is described as steep and narrow, which can make driving and parking challenging, particularly for those unfamiliar with the area. Additionally, the steps down to the hotel from the parking area are mentioned as being somewhat difficult to navigate, especially with luggage or in adverse weather. Some guests also noted the absence of in-room tea/coffee facilities and the breakfast quality relative to its cost.