This hotel is frequently praised for its exceptional staff and service, with many guests highlighting their welcoming and accommodating nature. The breakfast is consistently described as excellent, offering superb quality and variety. Guests also appreciate the beautiful rooms, clean facilities, and convenient parking. The tranquil location and stunning views, whether of mountains, countryside, or sea, contribute to a relaxing and memorable stay, often exceeding expectations for value. While overwhelmingly positive, some guests noted that room insulation can be an issue, with noise transmission from adjacent rooms or floors. Additionally, one reviewer mentioned a less than ideal experience with a waiter, although this was not a widespread complaint. For those walking a pilgrimage route, the hotel's location might be considered slightly out of the way, and on occasion, the on-site restaurant has been closed, requiring guests to dine elsewhere.

Guests consistently praise the unique and memorable experiences offered, often describing them as highly recommended and luxurious. The comfortable beds, stunning nighttime views of the stars, and the overall peaceful and relaxing atmosphere are frequently highlighted as major positives. Many reviewers also appreciated the attention to detail, the delicious breakfast options, and the friendly, accommodating staff. However, some guests noted areas for improvement. A recurring concern is the effectiveness of the climate control within the accommodations, with some experiencing discomfort due to heat during sunny days and limited fresh air circulation. Communication can also be a challenge for non-Spanish speakers. Additionally, a few reviewers mentioned that breakfast could sometimes fall short of expectations, and advance booking for dining is recommended due to the remote location.