Guests frequently praise the hotel for its cleanliness and comfort, with many noting the rooms are spacious and well-appointed. The staff consistently receives positive mentions for being friendly, kind, and helpful. The hotel's location is often highlighted as a strong point, being conveniently situated near the old town and town center. Positive comments also include appreciation for amenities like comfortable beds and, in one instance, a fan for air circulation.
However, some guests have expressed concerns regarding certain aspects of their stay. A few reviews mention issues with slow internet speeds and the lack of air conditioning. While the location is generally well-regarded, one reviewer found it could be better, noting a lack of surrounding attractions and limited options for dining on certain days. Additionally, a less than inspiring view from some rooms and the absence of in-room amenities like coffee or kettles were noted by some visitors.