This hotel is frequently praised for its exceptional location, offering stunning views and convenient access to hiking trails and public transport. Guests consistently highlight the friendly and attentive staff, who often go the extra mile to accommodate late arrivals. The food, particularly the breakfast and buffet dinners, receives positive remarks for its quality and variety. Many reviewers also enjoyed the clean rooms, comfortable beds, and the amenities like the swimming pool and wellness area. However, some guests have noted that rooms without a view may lack adequate airflow and can be subject to noise from ventilation systems. While parking is available, it's located across the river, requiring a ferry crossing. A few reviewers mentioned that while drinks at dinner are included, all beverages must be paid for separately, and there's a small charge for slippers in the wellness area. Additionally, the sauna operating hours can be limited, and one guest found the room cleaning to be less than satisfactory.