Guests consistently praise this hotel for its exceptional service and comfortable accommodations. Juha-pekka highlights the "very friendly host" and "good breakfast," also noting the convenient "good garage for my e bike" and proximity to "a couple of good restaurants." Benjamin agrees, describing the rooms as "laid out perfectly" and the breakfast as "great," making it a "fantastic stop on my bike trip." Jon emphasizes the "family type welcome" and a "normal continental style breakfast." Qasim found the "bed was very comfortable" and the "location was amazing nearby Luxembourg." Ciprian reports that parents booked by him were "very pleased with everything."

Guests consistently praise the hotel's exceptional staff, describing them as "super friendly" and "caring," with reviewers like Bill noting they "really went the extra mile to ensure a great stay." The location is highlighted as a significant strength, being "nice" and "very good," offering convenient access to Luxembourg, Germany, and France, as noted by Matyas. Reviewers also commend the comfortable and clean rooms, with Valletta experiencing the "best comfy bed." The dining experience receives acclaim, with an "excellent" and "delicious" breakfast selection and the enjoyable open coffee/tea service. The hotel fosters a welcoming atmosphere, making guests feel at home, and offers wonderful facilities like a relaxing patio and garden.

Guests consistently praise the exceptional service and friendliness of the hotel staff, who are described as "extraordinary service minded, friendly and helpful" (Pernilla). This dedication to guest satisfaction extends to providing a welcoming atmosphere and going above and beyond, as highlighted by Patrizia who was deeply moved by the staff's "care and generosity" during a difficult travel situation. The hotel offers a fantastic overall experience, with guests enjoying top-notch amenities such as delicious food options, comfortable beds, and a rejuvenating spa. The hotel's beautiful setting and pristine condition contribute to a memorable stay, making it a place guests are eager to return to.