Guests frequently praise the hotel's exceptional staff, highlighting their welcoming, friendly, and service-minded demeanor. Many enjoyed the quality of the food, particularly breakfast, and found the overall experience to be very positive, with some extending their stays due to their satisfaction. The spa, pool, and scenic surroundings were also noted as enjoyable amenities.
However, several guests noted concerns regarding outdated rooms and amenities, with a recurring issue being the lack of effective air conditioning and noisy fans, leading to discomfort on warm nights. Some also found breakfast options to be limited or lacking in local produce. Inconsistent restaurant service and issues with booking reservations were also mentioned as areas for improvement.