This hotel is highly praised for its exceptional location, offering stunning views and a beautiful natural setting ideal for outdoor activities like hiking and skiing. Guests consistently highlight the comfortable, modern rooms and the very friendly and accommodating staff. The quality of the food, particularly dinner, is frequently mentioned as outstanding, and many appreciate the convenient parking. While generally well-received, some guests noted a lack of atmosphere in the restaurant, describing it as basic or akin to a canteen, which contrasted with the overall quality of the accommodation. Breakfast, for some, did not meet the same high standards, with a particular absence of warm options. A minor suggestion for improvement included the addition of a kettle in the rooms.

Guests frequently praise the hotel for its exceptional staff, describing them as welcoming, friendly, attentive, and accommodating, even accommodating late check-ins. The hotel's location is often highlighted as peaceful and relaxing, with some noting its suitability for activities like skiing. Comfortable rooms, great showers, and a delicious restaurant with local products are also commonly appreciated, along with a good breakfast offering. However, some guests have experienced issues with room temperature, finding them too warm. There have been reports of noise disturbances from hotel-organized events late into the night, significantly impacting sleep. Additionally, some reviewers mentioned shared balconies with limited amenities and the need to purchase breakfast separately with a restricted selection.