Guests frequently praise the hotel's stunning location, with many highlighting beautiful ocean views and the hotel's impressive, classic architecture. Positive remarks also extend to the spacious and comfortable rooms, including mentions of pleasant decor and well-appointed amenities. The kindness and helpfulness of the staff are also consistently highlighted as a significant positive aspect of the guest experience.
However, some guests have pointed out areas for improvement. A few reviews mentioned that the interior decor felt dated and uninspired, contrasting with the building's overall charm. Additionally, one reviewer reported significant issues with the condition of their room, including broken amenities and cleanliness concerns, alongside negative staff interactions.