This hotel is widely praised for its exceptional staff, who are consistently described as friendly, helpful, and attentive, going above and beyond to ensure guest comfort. Guests also loved the hotel's stunning historical building, beautiful presentation, and immaculate cleanliness. Its prime central location is another significant draw, offering easy access to major attractions, canals, and dining options, making it an ideal base for exploring the city. While overwhelmingly positive, some guests noted that due to its historical nature, rooms might be smaller than expected, with features like stairways contributing to its charm rather than being seen as a drawback. One reviewer also mentioned a lack of a bar or restaurant on-site, and a separate guest experienced insect bites, though the source was not definitively identified.

Guests frequently praise the hotel's excellent location, noting its convenience for exploring the city and proximity to key landmarks. The staff consistently receives positive mentions for being friendly, helpful, and accommodating. Many reviewers found the rooms to be well-equipped, nicely decorated, and comfortable, with particular appreciation for the bedding. The breakfast offerings were also highlighted as a strength, with good selection and quality. While generally well-received, some guests encountered minor issues. WiFi stability was a concern for one reviewer requiring consistent connectivity for work. A few guests noted a desire for improvements in areas such as shower pressure, towel size, and the availability of amenities like bathrobes and complimentary water. One comment suggested that the decoration and comfort could be enhanced.

Guests frequently praise the hotel's exceptional staff, consistently described as kind, friendly, polite, and highly helpful. The hotel's prime location is also a significant strength, offering easy access to attractions and beautiful canal views. Many reviewers highlight the charming, stylish, and comfortable rooms, some noting historic features and delightful decor, particularly during holiday seasons. The breakfast is generally well-received, with mentions of it being tasty and homemade. The pet-friendly nature of the hotel is also a welcomed feature for many guests. However, some guests have raised concerns regarding the hotel's maintenance and condition, with one reviewer detailing significant issues with cleanliness, a strong odor in the bathroom, and non-functioning amenities. There was also a mention of the front desk manager providing incorrect checkout information, leading to an uncomfortable situation. While most reviews are overwhelmingly positive, these points suggest potential areas for improvement in upkeep and staff training on consistent information delivery.

Guests frequently praise the hotel's excellent location, noting its proximity to the city center while still offering a quiet and peaceful atmosphere. Many found the property visually impressive and appreciated the cleanliness and friendly, helpful service from the staff. The rooms were often described as warm and cozy, with comfortable beds. Common areas for improvement include the size of the bedrooms, which some guests found to be a bit cramped, particularly around the bed. The cost of the breakfast and restaurant dining was also mentioned as being on the higher side by several reviewers. Additionally, some found the available lounge space to be limited and less cozy, especially during colder weather, with the outdoor bar not always providing a comfortable alternative.

This hotel consistently receives high praise for its exceptional location, often described as fairy-tale-like and situated in the heart of a historic old town, with many rooms offering lovely canal views. Guests frequently highlight the friendly, welcoming, and attentive staff who go above and beyond to ensure a pleasant stay. The decor and attention to detail are also appreciated, as is the delicious breakfast with a good variety of choices. While overwhelmingly positive, some guests noted a few areas for improvement. These include the lack of an elevator in a historic building and mentions of steep stairs and low ceilings, which are acknowledged as part of the charm but may pose challenges for some. In one instance, a sewage system issue was reported. Additionally, a few reviewers found the towels could be of better quality, and one noted the absence of a shower in their room, only a bathtub.

This hotel is consistently praised for its outstanding location, being centrally situated and convenient for accessing attractions, bars, and restaurants. Guests frequently highlight the beautiful and grand building, spacious rooms, and the comfort of the beds. The staff are often described as friendly, helpful, and accommodating. The Jazz Bar also receives positive mentions for its good cocktails and knowledgeable bar staff. However, some guests have noted concerns regarding the value for money, with room rates perceived as high by some. The breakfast experience is also a point of contention; while offerings are generally seen as good, there are recurring comments about it being expensive and the breakfast room being understaffed, leading to delays. The swimming pool is considered small by some, and one guest reported an issue with noise and inadequate room facilities when accommodated in a separate house.

Guests consistently praise the hotel's comfortable and clean rooms, often highlighting their spaciousness and pleasant atmosphere. The staff are frequently described as friendly and lovely, contributing to a positive guest experience. Amenities like ample parking and a nice breakfast are also appreciated. Many find the hotel to be a comfortable and convenient resting place, especially those traveling late or visiting the area for work. However, some guests have noted concerns regarding the hotel's location, particularly its distance from the city center, requiring transportation like taxis. The restaurant's limited opening hours and the availability of a bistro with a different menu were also mentioned as a drawback. Additionally, minor issues like a lack of slippers in standard rooms and an unexpected charge for a previously expected shuttle service were brought up.

This hotel is frequently praised for its excellent location, offering convenient access to public transport and being a reasonable walk to the city center and historical attractions. Guests consistently highlight the hotel's cleanliness and modern, comfortable accommodations. Positive comments also extend to friendly and helpful staff, with many appreciating the quality of the breakfast and other amenities like the bar. However, several guests have noted recurring issues. A common concern is the limited availability of the restaurant and bar, with it being closed on Sundays and having restricted evening service or room service options. Some reviewers also mentioned a desire for a more equipped gym. Additionally, a few guests found the room temperature difficult to control and noted that family rooms could feel small when the sofa bed is in use.

Guests frequently praise the hotel's friendly and helpful staff, noting their positive impact on the overall experience. The breakfast offerings are generally well-received, with many appreciating the variety. Convenient location, particularly for those traveling by car and visiting nearby attractions, is another common highlight. Comfortable beds and the availability of amenities like a children's playroom and bar also contribute to positive stays. However, some guests have raised concerns regarding the hotel's condition, with mentions of rooms needing refurbishment and a generally tired building. Noise from the nearby highway was a significant issue for one reviewer. Other points of improvement include the cost of breakfast and the need for clearer booking information regarding additional guests.