Guests consistently praise the hotel's comfortable, clean, and well-furnished rooms, often highlighting their spaciousness and modern design. The excellent location, particularly for visiting historic Waterloo, is frequently mentioned as a significant advantage. Additionally, the availability of free parking and beautiful gardens are appreciated amenities. Positive feedback also extends to friendly and helpful staff members. While many guests report a highly satisfactory experience, a few areas for improvement have been noted. Some guests found the breakfast options to be lacking in healthy choices and variety. The hotel's pricing was considered expensive by some compared to similar establishments. On occasion, issues with in-room air conditioning functionality and occasional smoke from outside areas have been mentioned.

This is not an official rating under any authorities. It reflects general feedback from public sources.
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