Guests frequently praise the hotel's beautiful location and serene atmosphere, often highlighting stylish and boutique decor. The pool and spa facilities are consistently lauded as exceptional and amazing, contributing to a wonderful wellness experience. Many also appreciate the comfortable accommodations, with specific mention of excellent hotel beds, and the tasty and excellent food served in the restaurant. However, some guests have noted areas for improvement. Concerns have been raised regarding the approachability and language skills of some staff members, with a few instances of bluntness or a perceived lack of interest from reception staff. Additionally, surprise charges for leisure facilities and the absence of in-room tea/coffee making amenities were mentioned by one guest.