Guests frequently praise the hotel for its welcoming and attentive hosts, who demonstrate a genuine commitment to guest comfort and satisfaction. Many reviewers highlight the clean, well-appointed apartments, often featuring excellent kitchen facilities. The location is consistently noted as a significant strength, with easy access to beautiful surroundings, hiking trails, and convenient dining options nearby. Positive mentions also include thoughtful amenities like secure bike storage and delicious breakfast offerings.
While overwhelmingly positive, some guests noted areas for improvement. A few reviews mentioned steep stairs to rooms, though safety features were in place. For those in attic apartments, heat accumulation during warmer days was a concern, suggesting a need for air conditioning. Additionally, one review pointed out that soundproofing between apartments could be an issue, particularly with noise from adjacent rooms.