This hotel generally receives high praise for its modern, clean facilities and excellent location, often described as being right on the beach and conveniently close to transportation. Guests frequently commend the friendly, helpful, and polite staff, and many appreciate the quality of the food and the rooftop pool experience. The recent refurbishment appears to have been a success, contributing to a positive overall impression for many visitors. However, some guests have noted areas for improvement. Concerns have been raised regarding the soundproofing of rooms, with noise from neighboring accommodations being noticeable. While the food is often praised, some reviewers found it to be lukewarm or repetitive, and a few mentioned issues with desserts. Other minor points include a lack of certain services like bike rentals, and occasional problems with the lifts.