Guests frequently praise the hotel's excellent location, often highlighting its proximity to the beach and stunning sea views from balconies. Many found the rooms comfortable, with some appreciating the recent upgrades that have elevated the hotel's overall quality. The staff are generally described as lovely, friendly, and helpful, contributing to a positive guest experience.
However, some guests have noted issues with noise insulation between rooms, with footsteps from upper floors being audible. Concerns were also raised regarding a lack of sufficient coffee machines during breakfast, leading to queues, and a desire for more variety in hot food options. Additionally, a few reviews mentioned problems with room amenities, such as non-functioning extractor fans, and a pervasive issue with smoking on balconies and near dining areas, which detracted from some guests' stays. One reviewer also reported an uncomfortable experience with a staff member entering their room without prior permission.