Guests consistently praised the hotel's exceptional hospitality, often describing the staff as very friendly and welcoming, creating a home-like atmosphere. The location was frequently highlighted as a strong point, being convenient and easy to access. Many found the cleanliness of the property to be excellent, and positive remarks were made about the quality of meals, including breakfast, and good value for money. However, some guests noted that rooms could be basic, with occasional discrepancies between advertised amenities and what was provided, such as a lack of air conditioning or hairdryers. Room size and configuration were also mentioned as potential issues, with some finding them small or not matching their booking specifications. Noise levels and the comfort of beds were also raised as points for improvement.