Guests consistently praised the hotel's exceptional staff, noting their friendliness, helpfulness, and welcoming demeanor. The prime location was frequently highlighted, allowing easy access to attractions and amenities. Many reviewers appreciated the hotel's charm and character, often mentioning the enjoyable dining experiences at the on-site restaurant, with delicious food and reasonable prices. Rooms were described as spacious with good views, and the overall cleanliness and maintenance were commended.
While the hotel offers many positives, some guests indicated that the building, being older, could benefit from renovations to enhance the guest experience. A few reviewers mentioned a desire for more variety in the breakfast offerings, especially for longer stays. Additionally, one guest noted a lack of staff availability during nighttime hours.