Guests consistently praise the hotel for its exceptionally friendly and helpful staff, who contribute to a welcoming and positive atmosphere. The hotel's cleanliness is frequently highlighted as a significant strength, with rooms described as very clean and well-maintained. Many reviewers also enjoyed the breakfast offerings, particularly the fresh bread and pastries, and appreciated the convenient in-room amenities. The quiet location and beautiful views were also noted as appealing features. While overwhelmingly positive, a few guests mentioned that the breakfast options could be more varied, though this was often considered a minor point. Overall, the hotel is regarded as a great place to stay, with many guests expressing a desire to return.

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Guests consistently praise the hotel's exceptional location, often described as beautiful and convenient, with easy access to amenities like tram stops and ski lifts. The rooms are frequently highlighted as clean, spacious, and comfortable, with particularly comfortable beds noted by many. The friendly and helpful nature of the owners and staff is a recurring positive theme, contributing to a welcoming and memorable stay. Guests also appreciate the availability of convenient parking and the inclusion of facilities like a swimming pool and garage. While overwhelmingly positive, a few areas for improvement were mentioned. Some guests expressed a desire for more variety and better quality in breakfast offerings, specifically requesting warm food options and vegetables. Additionally, the absence of air conditioning was noted as a concern during warmer periods. One reviewer also suggested more diverse and healthy options in the restaurant's dinner menu.

Guests frequently praise the hotel's stylish appearance, excellent restaurant with delicious food, and the helpful, friendly staff. The rooms are generally described as nice, clean, modern, and comfortable, with good showers. The convenient location, close to a train station and grocery store, is also a recurring positive point. However, some guests encountered issues with the automated check-in process, finding it frustrating. Several reviews mention rooms being too warm, with difficulties regulating the underfloor heating and limited window opening. The glass bathroom doors have also been a point of concern for privacy. Additionally, some guests noted that breakfast options could be more varied, and parking availability or cost was a minor inconvenience.