Guests consistently praise the hotel for its exceptionally friendly and accommodating staff, who go the extra mile to ensure a comfortable stay. The cleanliness of the rooms and bathrooms is frequently highlighted as a significant positive. Many reviewers also appreciated the quality and value of the on-site restaurant, with good food and prompt service, and found the breakfast to be excellent. The convenient location, particularly its proximity to the train station, was another recurring strength. While overwhelmingly positive, a few minor areas for improvement were noted. Some guests found the shower design to be less than ideal, leading to water spillage. One reviewer mentioned a preference for a firmer bed. Additionally, the breakfast start time on weekends was a point of concern for those needing to depart early.

Guests consistently praise the hotel's excellent location, often highlighting its convenience for travelers, particularly those using public transportation. The staff frequently receive positive remarks for being friendly, helpful, and providing excellent service. Many reviewers also enjoyed the breakfast offerings and found the rooms to be a good size. While overwhelmingly positive, a few guests noted minor areas for improvement. Some suggested an increase in the availability of certain amenities like tea bags and water. A few also commented on the breakfast selection not always meeting expectations, and one reviewer found the pillows uncomfortable. The pricing was also mentioned as being on the higher side by one guest.