This hotel is frequently praised for its excellent location, making it convenient for exploring. Guests consistently highlight the quality of the staff, often describing them as friendly, helpful, and the best they've encountered. The rooms themselves receive positive remarks for their layout, spaciousness, and comfort, with some guests appreciating unique family room configurations. Overall, many visitors found the hotel to be a great place to stay, with a positive concept and a desire to return.
However, some areas for improvement have been noted. A few guests mentioned issues with cleanliness, particularly concerning the pool and spa areas, and one review cited a strong smoke smell in common areas that was bothersome. Additionally, there were comments regarding dated interiors and fixtures, and maintenance issues such as a loud, non-functional bathroom fan. Some pricing, like for bottled water, was also perceived as expensive.