Guests consistently praise the hotel's excellent location, often highlighting its proximity to attractions like thermal baths, parks, restaurants, and shopping areas. The convenience of code-based access, allowing for flexible check-in times and eliminating the need for physical keys, is frequently cited as a significant advantage. Many reviewers also commented on the cleanliness of the rooms, with several describing them as very clean and well-equipped. However, some areas for improvement have been noted. A common request is the provision of hot water kettles in rooms for tea or coffee. Additionally, a few guests mentioned issues with bed comfort, including split mattresses or uncomfortable bedding. While payment options are available via cash or EC card, international guests expressed a desire for credit card payment facilities. A few reviews also touched on minor issues such as the smell of smoke in rooms or the quality of towels.