Guests frequently praise this hotel for its exceptional location, often highlighting stunning views and proximity to significant landmarks like castles and museums. The breakfast receives consistent acclaim for its quality and variety, and many reviewers found the rooms to be comfortable and well-appointed. The staff are also frequently commended for their friendliness and helpfulness.
While overwhelmingly positive, a few areas for improvement were noted. Some guests experienced minor cleanliness issues, such as uncleaned bathtubs or pet stains on carpets. Occasionally, supplies like shampoo were found to be empty. A few guests also mentioned a lack of amenities such as shade in sunny areas or a swimming pool, and one reviewer found the keycard system for the lift inconvenient.