This hotel is widely praised for its stunning aesthetics and exceptional facilities, with guests frequently remarking on the breathtaking architecture and beautiful grounds. The accommodation is described as classy and having a wonderful vibe, offering a truly immersive experience. Staff are consistently noted for their friendliness, attentiveness, and helpfulness, contributing to a welcoming atmosphere. Many guests found the location ideal for a relaxing stay, and the overall ambiance left a lasting positive impression. However, some guests encountered minor inconveniences. Issues with construction noise and occasional undercooked food were mentioned. A recurring concern is the hotel appearing understaffed at peak times, leading to delays at reception. Specific room features, such as challenging stair access or inadequate heating, were highlighted as areas for improvement. Some guests also felt the pool temperature could be warmer, and in-room amenities like coffee and minibars were not always to their satisfaction.