Guests frequently praise the hotel's excellent breakfast offerings, often described as amazing with great variety and even including convenient to-go options. The location is consistently highlighted as a strong point, being convenient and beautiful, with proximity to lakes, trails, and local dining. Many reviewers also appreciated the friendly staff, spacious family accommodations, and clean rooms. The sauna experience, particularly with a lake view, was a notable highlight for some.
However, several guests experienced issues with the beds, finding them uncomfortable or too soft, leading to back pain. Some dining facilities, like the restaurant and sauna, were noted as being closed on certain days, which caused inconvenience. A few guests encountered issues with noise from other patrons and specific negative interactions with reception staff, citing unfriendliness and a lack of helpfulness. One review mentioned concerns about room cleanliness and a persistent smoky odor.