Guests consistently praise the hotel for its friendly and helpful staff, with many highlighting their energetic and welcoming service. The rooms are frequently described as comfortable, clean, and well-sized, creating a pleasant, home-like atmosphere. Positive remarks also extend to convenient amenities such as free parking and a central location, contributing to a positive overall experience for many visitors. However, some guests noted areas for improvement. Common concerns include uncomfortable beds and pillows, as well as rooms that can be overly warm. Issues with hot water availability and noise from external sources, such as the airport, were also mentioned. Additionally, a lack of in-room kettles and limitations on check-in times were identified as factors that could enhance guest comfort.

This exceptional hotel consistently earns perfect scores, with guests highlighting a truly outstanding experience. Reviewers enthusiastically commend the "everything!!!!!!" that makes stays memorable, alongside "the attention from the staff to our needs," as noted by Ido. The hotel's immaculate "so clean" environment, praised by Osman, is a recurring theme, further enhanced by Kateryna's observation of a "very clean, modern" setting. Darren specifically enjoyed the "Great, friendly staff, and delicious breakfast," also appreciating the "Bar on the top floor great too." Kateryna further describes the accommodation as "Perfectly equipped" with an "excellent" breakfast, contributing to an overall amazing hotel experience.