Guests frequently praise the hotel's excellent wellness and leisure facilities. Many highlight the well-maintained and clean pool areas, saunas, and spa services, noting they offer a great way to relax. The fitness center is also frequently mentioned as being large, well-equipped, and up-to-date. Positive comments extend to the breakfast, with many finding it good to superb, and the attentive and polite personnel are also a recurring positive.
However, some guests have noted a few areas for improvement. While generally positive, breakfast can occasionally be chaotic during peak times. Room comfort is generally good, though some found mattresses too soft or rooms basic for the star rating. A significant concern for some was the lack of air conditioning in rooms, leading to discomfort during hot weather. Additionally, one reviewer expressed significant concerns regarding the spa's accessibility to outside members, overcrowding, and an uncomfortable experience related to spa policies.
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