Guests consistently praise the exceptional hospitality and welcoming atmosphere. The staff are frequently highlighted as "very friendly and welcoming" and "really helpful," ensuring a comfortable stay. Rooms are consistently described as "clean and spacious" with "comfy" and "really nice" beds, providing a restful experience. Dining is a highlight, with "excellent" and "plentiful" breakfasts offering "good choice" and "bottomless" coffee. Guests also appreciate the "gastro pub" style food, noted for being "well prepared," "plenty of it," and "reasonably priced." The hotel's convenient location, "easy parking," and proximity to natural attractions like hiking trails and a river further enhance the overall positive experience. The accommodation is also commended for being "great value for money," and a particular highlight for many is the hotel's genuine welcome to canine companions.