Guests frequently praise the hotel for its excellent location and the exceptional friendliness and helpfulness of its staff. Many reviewers highlighted the quality of the breakfast, describing it as good, excellent, and offering plenty of options. The rooms are often noted as being clean, spacious, and comfortable, with good beds. The quick check-in process was also a positive aspect for some visitors.
However, a recurring concern is noise from a nearby train, which can be particularly disruptive, causing rooms to shake and making sleep difficult, especially when windows need to be kept open due to a lack of air conditioning. Some guests also mentioned issues with the hotel's age, such as bulky keychains, and a few found beds to be too hard or lacked sufficient pillows. Cleanliness was also a point of concern for a small number of reviewers.