Guests frequently praise the hotel's exceptional location, often described as perfect and ideal for exploring nearby attractions, restaurants, and transport links. The staff consistently receives commendations for being nice, welcoming, professional, and eager to assist. Many reviewers enjoyed the good facilities, including well-maintained common spaces, a lovely pool, and a good gym. The breakfast is also highlighted as delicious with plenty of options, and the views are often described as breathtaking.
However, some guests noted a few areas for improvement. Inconsistent milk provisions for in-room beverages and a lack of in-room slippers, requiring purchase, were mentioned. The spa's operating hours and the need for advance booking for amenities were found inconvenient by some. Additionally, a few guests experienced issues with noise in their rooms and found certain areas lacking sun exposure. Long queues at checkout due to limited reception staff were also a concern for a small number of visitors.