This hotel offers several appealing amenities that guests frequently praise. The swimming pool is a particular highlight, often described as incredible and superb, with some noting its availability throughout the night. Guests also appreciate the tranquil, natural surroundings and the helpfulness and friendliness of the staff. Positive comments often mention clean and comfortable rooms, good breakfast options, and a pleasant atmosphere conducive to rest. The property's spaciousness and well-equipped facilities are also noted as strengths, making it suitable for longer stays.
However, several guests have raised concerns regarding room suitability and value. Some rooms, particularly those in the roof, are noted to have very low ceilings, making them uncomfortable for adults to stand in. There have also been comments about interior design lacking warmth and attention to detail, and some guests felt the pricing was high for what was offered, especially with additional costs for upgrades or specific amenities. Issues with WiFi connectivity and occasional organizational problems, such as rooms not being ready upon arrival, have also been mentioned as areas for improvement.