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This hotel is praised for its excellent central location, often situated in the heart of a charming town, making it ideal for exploring. Guests frequently highlight the friendly and attentive staff, as well as the hotel's unique character, often described as quirky or charming with historic architecture. Many found the rooms to be comfortable, spacious, and offering good value for money, with particular mention of comfortable beds. Secure bicycle storage is also a noted convenience. However, some guests have experienced noise disturbances. This includes sounds from the street and from within the hotel itself due to limited noise insulation, as well as the chiming of nearby church bells throughout the night. A few reviews mentioned issues with cleanliness in specific areas like the spa bath, and minor concerns were raised about internet connectivity and the availability of a hairdryer in rooms.