This hotel is highly praised for its stunning, authentic character and picturesque location, offering beautiful mountain views. Guests consistently highlight the exceptionally friendly, accommodating, and helpful staff. The accommodations are described as clean, well-appointed, and comfortable, with some rooms featuring desirable balconies. The continental breakfast is frequently mentioned as fantastic, contributing to an overall memorable and enjoyable stay for many visitors.
However, some guests noted a lack of secure parking directly at the hotel, requiring a short walk to public facilities. A few reviews mentioned minor maintenance issues, such as peeling paint in bathrooms, and a lack of soundproofing between rooms. Additionally, one guest experienced a floor cooling system that did not provide adequate cooling.