Travelers rave about this exceptional establishment, consistently highlighting its prime location in the heart of Segovia's old town, offering unparalleled proximity to central attractions like the Alcazar castle. Guests, including Benjamin and Ashleigh, found the onsite car park to be a significant convenience. The staff, described by Benjamin as "very very polite, helpful and professional," and by Ashleigh as "friendly and helpful too," consistently provided outstanding service. The hotel's cleanliness and the "amazing views of the mountains and Alcazar" were also frequently cited as standout features, contributing to an overall "amazing place to stay" and an "exellent place."