Guests frequently praise the hotel's friendly and helpful staff, extending from reception to the restaurant. The breakfast receives consistent positive remarks for being perfect, varied, and enjoyable, with one guest specifically noting the absence of cooking smells in the dining room. Positive mentions also include comfortable beds, good showers, and appealing amenities like a roof deck and gym. The hotel's location and parking facilities are also highlighted as strengths by returning guests.
However, some guests have noted areas for improvement. Common concerns include noise, both from outside traffic and between rooms, with soundproofing being a specific issue. Some reviewers found rooms to be small, and the parking can be challenging. A few guests experienced minor cleanliness issues and occasional unpleasant smells from bathrooms. Additionally, one guest felt the hotel lacked distinguishing features for its price point, and another had a negative experience with charges.
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