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Guests consistently praise the exceptional staff, with Kris noting they were "lovely staff" and Amy describing them as "so friendly." Teresa highlighted the staff's helpfulness, stating they "could not fault them, very helpful." The hotel's stunning decor and beautiful rooms, like Rachel's "cosy bed!", contribute to a delightful overall experience. The breakfast receives significant acclaim; Damian called it a "genuine highlight of the stay," featuring "perfectly prepared hot dishes" and a "generous selection." Rachel also enjoyed a "delicious breakfast," complementing the "stunning decor." Amy further mentioned the "lovely atmosphere," underscoring the hotel's appealing ambiance.