Guests frequently praised the hotel's excellent staff, often described as friendly and lovely, contributing to a positive overall experience. The hotel boasts attractive grounds and a convenient location, making it ideal for a restful stay. The swimming pool was a notable highlight for many, as were the well-equipped facilities and comfortable, clean accommodations, including spacious apartments. Gluten-free and vegan options were also appreciated by some visitors. However, several guests noted areas where improvements could be made. Inconsistent cleanliness, particularly with furniture, was mentioned by some. Practical issues such as toilets not flushing easily and missing kitchenware were reported. Guests also expressed dissatisfaction with check-in and check-out times, as well as charges for amenities like pool towels. The condition of the pool area and gym facilities were also cited as needing attention by some.