Guests frequently praised the hotel's excellent location, which was convenient for various activities and events. The staff were consistently described as friendly, helpful, and accommodating, with many guests highlighting their exceptional service. The food, particularly the cooked breakfast and restaurant offerings, received numerous commendations for being outstanding and delicious. Comfortable rooms and beds were also noted as positive aspects by several visitors.
However, some recurring concerns were raised. Several guests reported issues with room cleanliness and maintenance, including damp smells, mustiness, and tired decor that could benefit from refurbishment. Noise from radiators was a notable distraction for one reviewer. While breakfast was generally well-received, some found it underwhelming, with specific comments about limited options for dietary requirements and the quality of continental offerings.