Guests consistently praise the exceptional service and pristine condition of the hotel. Reviewers highlighted the "brilliant staff" and "brilliant hotel" as key strengths. Specific commendations were given to Shannon, April, and Caoimhe for their "fabulous" service. The hotel also impressed with thoughtful gestures, including unexpected upgrades and "nice wee extras." Its prime location near shops and restaurants, coupled with a "spotless" environment, contributes to a delightful stay. Furthermore, the "superb breakfast" and "lovely" evening meals showcase the culinary excellence offered.