This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.

Guests frequently praise the hotel's friendly and attentive staff, with particular appreciation for their helpfulness and accommodating nature. The rooms are often described as private, clean, and comfortable, with some reviewers noting the quality of amenities like towels and bed linen. The location is also a recurring positive, especially for its convenience to certain transport links. However, several guests have raised concerns regarding the availability of food and breakfast, with some finding the lack of on-site dining options disappointing given the price point. Room maintenance issues such as peeling paint or loose fixtures were noted by some, and others found the beds to be uncomfortable or the showers to be unsatisfactory. A lack of sufficient electrical outlets and unexpected additional charges were also mentioned.

Guests frequently praise the hotel's welcoming staff, describing them as lovely, amazing, and incredibly supportive, going above and beyond to assist with luggage, offer local recommendations, and ensure a comfortable stay. The hotel's convenient location, particularly its proximity to the ferry terminal, is a significant advantage for many travelers. Positive comments also highlight comfortable beds, good water pressure in the showers, and the pet-friendly atmosphere. Additionally, the availability of amenities like smart TVs with extensive entertainment options and easy Wi-Fi connectivity are appreciated. However, some recurring concerns warrant attention. A few guests noted issues with cleanliness, specifically mentioning pet hairs on carpets and dust in certain areas. Communication challenges, including language barriers with some reception staff, were also reported. A minor point of contention for some was the extra charge for pets. Finally, a lack of nearby facilities requiring guests to drive for amenities and a minor security concern regarding adjoining doors were mentioned by a small number of reviewers.