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Guests frequently praise the hotel for its friendly and polite staff, who contribute to a positive overall experience. The rooms are often described as clean, comfortable, and spacious, with many appreciating the convenience of the pub located next door offering great food. The hotel is also noted for providing good value for money and possessing a quiet, pleasant atmosphere with ample parking. However, some areas for improvement have been identified. A recurring concern is the quality of the internet connection, which has been reported as poor. Additionally, a few guests have mentioned that some rooms are beginning to look tired and could benefit from redecoration. Issues with the bathroom, including loose fixtures and unpleasant odors, have also been noted, as have concerns regarding the age and functionality of in-room televisions and the need for better soundproofing against noise disturbances.